Breaking News: Thousands of Cigna Subscribers Face Higher Healthcare Costs! As of Monday morning, December 1st, 2025, a major contract dispute between UNC Health and Cigna has left many individuals in a difficult position. This means that Cigna subscribers will now be considered "out of network" when seeking care from UNC Health providers and hospitals.
This situation arises because UNC Health and Cigna were unable to reach a new agreement before the deadline. A notice on the UNC Health website clearly states that, from December 1st, UNC Health will be considered out-of-network for Cigna members.
Last week, UNC Health was actively working to secure a new, fair agreement with Cigna before the deadline. However, UNC Health stated that "Unfortunately, progress has been difficult." They further explained that this lack of agreement will likely result in higher costs and potential disruptions for Cigna patients.
But here's where it gets controversial... Earlier in the year, WRAL reported on the ongoing negotiations. UNC Health stated that Cigna was unwilling to engage in meaningful discussions or commit to the level of patient care that UNC Health requires. UNC Health's goal has always been to negotiate an agreement consistent with their relationships with other insurance plans, ensuring patients receive high-quality care.
WRAL reached out to Cigna for comments regarding the negotiations, the obstacles, and guidance for patients on continuity of care. Cigna responded by stating that negotiations were progressing in good faith to reach a fair and reasonable agreement.
UNC Health has already sent letters to approximately 65,000 Cigna members, alerting them to the potential changes. They remain hopeful that Cigna will work with them to reach an agreement that prioritizes patients. UNC Health is advising patients to consider alternative insurance options or to contact Cigna directly using the number on their member ID card.
And this is the part most people miss... The impact on patients is significant. One anonymous viewer shared that their occupational therapy costs will jump from a $25 copay to $468 per visit. Doctor visits will increase from $30 to $165. Many patients have reported their doctors are already contacting them to either cancel appointments or warn them about the increased costs.
However, there might be some relief. UNC Health says that certain patients, such as those who are hospitalized, pregnant, or undergoing active treatment before December 1st, may qualify for 'Continuity of Care' through Cigna for a limited time. However, patients must contact Cigna directly to determine eligibility and submit the necessary forms.
UNC Health acknowledges that this situation is concerning and overwhelming for patients and has committed to working closely with them to minimize any disruption in their care.
What are your thoughts? Do you think UNC Health or Cigna is more at fault in this situation? Share your opinions in the comments below!
